Error 734: Cannot link up your Facebook account.

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KonstantinosD

Error 734: Cannot link up your Facebook account. Chess.com account is already connected to another Facebook account.

I get this error when trying to access chess.com from my facebook account.

I am logged in here with my facebook account.

When I try to login with facebook in my android app I get an error message too.

How can I solve this?

Thanks. 

KonstantinosD

What a nice support from chess.com *sarcasm* 

I am seriously considering to become a premium member, but I would like to access the application from my android device as well as my facebook account.

The lack of answers from staff make me want to leave this site and never come back. 

jameshouston88

same thing here. no response from support team?

KonstantinosD

No response, nothing! This is ridiculous.

shaun

Hello!

My apologies for the delay.  We missed your forum post.  If you have trouble like this in the future, you can reach us here:

https://support.chess.com/customer/portal/emails/new

But in the meantime, I was hoping you could send me a message with the URL of your facebook account so I can attach it to your account manually.  I can also delete the connection to your current facebook account and let you set it up if you wish.  

I'll be looking out for your message!

freddavila

I cant link both accounts as well. Always the same server error response. What should I do?

KonstantinosD

Mine got resolved cause I messeged the guy. You should click on the link he provided and ask them to fix it.