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Facebook - Username, Password, Email setup

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d0su

Hello,

 

I created my profile through Facebook a long time ago. I would like change my username and password, but I am unable to do so as I do not know the account password (I sign in through Facebook), and I cannot update my email address (because I do not know my password!).

 

I see several threads from other users who have had similar issues, but no resolution beyond one-on-one messages from chess.com staff. Please help! Thanks.

Martin_Stahl

https://support.chess.com/customer/portal/emails/new

 

Open a ticket. Staff can help.