Fair play policy

Sort:
Avatar of pierluigimastino

I noticed that my account has some limitation because I violated the fai play policy. I'm sure I didn't break any rule. No one notificate me this decision or gave me the possibility to answer to any accusation. It's a shame

Avatar of justbefair
pierluigimastino wrote:

I noticed that my account has some limitation because I violated the fai play policy. I'm sure I didn't break any rule. No one notificate me this decision or gave me the possibility to answer to any accusation. It's a shame

I don't think you have any restrictions.

What restrictions do you think might be in effect?

Avatar of pierluigimastino
justbefair ha scritto:
pierluigimastino wrote:

I noticed that my account has some limitation because I violated the fai play policy. I'm sure I didn't break any rule. No one notificate me this decision or gave me the possibility to answer to any accusation. It's a shame

I don't think you have any restrictions.

What restrictions do you think might be in effect?

I can't play any game online

Avatar of Martin_Stahl

You're like impacted by the Sportsmanship Policy

https://support.chess.com/article/627-sportsmanship-policy

If you abort too often as a percentage of completed games, abandon games, or just let time run out, you can be restricted.

Avatar of pierluigimastino

I just quit two games. And i can't play online since 10 days ago. It's very unfair. Good to know

Avatar of justbefair

I would write an email to support@chess.com. Ask them for help.

Avatar of Ryan_Greyson
I’m sorry but My Accaunt was also blocked! Can you give me one chance! Because I was in legends division so I don’t wanna lose it easily! Aristokrat045 was my blocked accaunt! Please help me
Avatar of Martin_Stahl
Ryan_Greyson wrote:
I’m sorry but My Accaunt was also blocked! Can you give me one chance! Because I was in legends division so I don’t wanna lose it easily! Aristokrat045 was my blocked accaunt! Please help me

If it was a different account, your options depend on the closure reason but you should contact support.

https://support.chess.com/article/346-contact-us