account:RvAreas
Fair play violation
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11 hrs ago
0
#3
rvdosixseven wrote:
Hello, my main Chess.com account was recently closed for a Fair Play violation, but I believe this may have been a false positive caused by a browser extension that was accidentally activated during a game.
My account was linked to Facebook, and now I cannot identify the email associated with the account, so I’m unable to properly contact support or submit an appeal.
I created this temporary account only to ask for help recovering access to support and resolving the situation. I am not trying to evade the closure.
If any moderator or staff member can help me contact support or recover the associated email, I would really appreciate it.
Thank you.
You should be able to use the Support option in the menu to get a ticket open with Support.
Be sure to clearly explain the issue.
Hello, my main Chess.com account was recently closed for a Fair Play violation, but I believe this may have been a false positive caused by a browser extension that was accidentally activated during a game.
My account was linked to Facebook, and now I cannot identify the email associated with the account, so I’m unable to properly contact support or submit an appeal.
I created this temporary account only to ask for help recovering access to support and resolving the situation. I am not trying to evade the closure.
If any moderator or staff member can help me contact support or recover the associated email, I would really appreciate it.
Thank you.