Finding archive courses

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Avatar of Phillyblue

I archived a game and I can't find. Was it deleted, if not how do you retrieve it?...Thanks

Avatar of justbefair

When did you do that? Any other information that would help identify it?

Avatar of Phillyblue

On the top right of the course. There is 3 dots on it, when you click on it you have 2 choices Pause or Archive I don't really know what they mean so I was testing the archive option and it disappeared into the abyss it seems happy.png

Avatar of justbefair
Phillyblue wrote:

On the top right of the course. There is 3 dots on it, when you click on it you have 2 choices Pause or Archive I don't really know what they mean so I was testing the archive option and it disappeared into the abyss it seems

Sorry, is it a regular game or a bot game or was it one of the courses?

Avatar of Phillyblue

Sorry, it was a course.

Avatar of justbefair

It seems to me that you are probably just saving a link to the course. If you can remember the name of the course, I can probably help you to find it again.

Avatar of lindy_hopper

I have the same issue. I think this is a bug on Chess.com. If you archive a course, you cannot re-access it. Trying to re-export it from Chessable didn't work either. I think they are working on two-way sync between these websites. I hope this gets solved then. Because there was a course that was gifted to me on Chess.com and I accidentally archived it. Now it's gone. When I find the course on the market, I see that I have to pay again.

Avatar of justbefair
lindy_hopper wrote:

I have the same issue. I think this is a bug on Chess.com. If you archive a course, you cannot re-access it. Trying to re-export it from Chessable didn't work either. I think they are working on two-way sync between these websites. I hope this gets solved then. Because there was a course that was gifted to me on Chess.com and I accidentally archived it. Now it's gone. When I find the course on the market, I see that I have to pay again.

Well if it is a Chessable course you paid for, that explains why you would want to archive it and have access later.

https://support.chess.com/en/articles/11160864-why-can-t-i-see-my-chessable-courses-on-chess-com

Avatar of lindy_hopper

It's not a Chessable course that I paid for. The course was gifted me on Chess.com by Chess.com. I was able to see it in my courses on Chess.com. I archived it. And now it's gone. The same with other courses that are bought on Chessable and exported to Chess.com.

In short, the issue is, when you archive a course on Chess.com's courses section, you cannot reach it again.

Avatar of Phillyblue

I just clicked on the Recommended for you option and I found it there. This is a free course maybe your courses are there?....fingers crossedhappy.png

Avatar of lindy_hopper

Doesn't work. "Recommended for you" option is irrelevant for paid courses. If it's free, of course you can "buy" them again, no problem. But mine was not a free course. The problem remains, if you archive a course on Chess.com, you cannot reach it. You have to "buy" again it seems.

Avatar of Phillyblue

One could conclude that you're renting not buying the courses. Must be a mistake they need to address and correct. Well, I'll never archive a course again! That's for sure.