Forgot to turn off diamond membership renewal after free trial.

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Avatar of TotalCheez2

Hello, I forgot to turn off the renewal before the free trial ended. Today it took 90 euros from my account without me knowing I had the subscription. Can I get a refund?

Avatar of Martin_Stahl
TotalCheez2 wrote:

Hello, I forgot to turn off the renewal before the free trial ended. Today it took 90 euros from my account without me knowing I had the subscription. Can I get a refund?

 

Yes, contact support directly and they can get that taken care of.

https://support.chess.com/article/346-contact-us