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Game Analysis Problems

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IgnoratioElenchi33

Has anyone else had game analysis issues? I've run into at least one issue with each analysis I have run with every game this past week. It won't allow me to see to the end of the game, the rating shown for both players is wrong, and I just ran an analysis where it shows mine was the higher accuracy but when I go to my game history, it shows it as a lower accuracy. I've made several reports so far but it seems to only be getting worse and I've not heard back on a single report.

For instance:

Martin_Stahl
IgnoratioElenchi33 wrote:

Has anyone else had game analysis issues? I've run into at least one issue with each analysis I have run with every game this past week. It won't allow me to see to the end of the game, the rating shown for both players is wrong, and I just ran an analysis where it shows mine was the higher accuracy but when I go to my game history, it shows it as a lower accuracy. I've made several reports so far but it seems to only be getting worse and I've not heard back on a single report.

 

For instance:

 

 

Could just be a caching issue. I went into your archives and the ratings on the list and the game are correct. When I went to check the analysis, it reran, probably because my default depth was higher, but it shows the correct values in both places.

LarryZTurtle

I'm also having this problem. When I do a post-game computer analysis, it seems as though it's losing the last two or three moves that were made in the game. This is a problem on the PC, but not on the iOS app. I've tried rerunning the analysis at different depths, but it didn't help. Edit: I've cleared my chess.com cache and cookies, and it didn't make a difference.

Update: When I log out and visit the game link as a "guest," I can see all the moves in computer analysis. It only seems to be losing the last few moves when I'm logged in as myself which is strange.

OwlyOwl

Hi, I'm here thanks to Larry, my analysis stopped on the 7th move (https://www.chess.com/forum/view/help-support/game-analysis-covers-only-first-10-moves-and-stops-wtf) and although other chess.com users (but not the actual players?) can see the whole thing I'm not sure it's sth to do with caching as I opened it on another PC (still a PC, though, if it matters?) and it's the same issue here, plus now actually I checked my last game (won this time) and the analysis does not show last couple of moves for that one, exactly as Larry mentioned before I realised it happened to one of my own games.

The only thing I can think of now is that I edited and saved my own analysis several times during the game, but it wasn't the first time I did that and I have not had any problems before this week.

IgnoratioElenchi33
Martin_Stahl wrote:
IgnoratioElenchi33 wrote:

Has anyone else had game analysis issues? I've run into at least one issue with each analysis I have run with every game this past week. It won't allow me to see to the end of the game, the rating shown for both players is wrong, and I just ran an analysis where it shows mine was the higher accuracy but when I go to my game history, it shows it as a lower accuracy. I've made several reports so far but it seems to only be getting worse and I've not heard back on a single report.

 

For instance:

 

 

Could just be a caching issue. I went into your archives and the ratings on the list and the game are correct. When I went to check the analysis, it reran, probably because my default depth was higher, but it shows the correct values in both places.

 

This ended up being the issue, which is odd as I regularly clear cache and cookies, but it looks like I had just enough of a history to cause these issues. Thanks guys!