I am sorry that you have this. I have been a free member for about a year now and never disconnect in the middle of a game and never hear many complaints about it. Perhaps it is your internet connection.
Game disconnection problem
im willing to pay for this but how? i dont have any cards give me a reply from chess. com how thanks,,
http://www.chess.com/membership.html?c=upgrade8
That's were you go to upgrade. Offers quite a lot of benefits including video lessons, unlimited analysis and tactics trainer etc. I would upgrade but frankly don't have the money
I've been testing this program and chess site out as a guest member before paying money and becoming a fully paid member to determine how well the site was maintained. I am disappointed and no longer intend becoming a paid member because I've encountered a constant disconnection problem in the middle of games and have lost a number of games as a result. If it happens now it most likely will happen once I'm paying for the insult.
Thanks. No, thanks to becoming a paid member.
Which browser and version are you using?
What type of internet connection do you have ? (adsl, dial up, wifi ? )
Do you have just live chess window/tab open when playing? or more ?
When was the last time you cleared cookies and history from your computer?
If you need help, please contact our Help and Support team.
I've been testing this program and chess site out as a guest member before paying money and becoming a fully paid member to determine how well the site was maintained. I am disappointed and no longer intend becoming a paid member because I've encountered a constant disconnection problem in the middle of games and have lost a number of games as a result. If it happens now it most likely will happen once I'm paying for the insult.
Thanks. No, thanks to becoming a paid member.
Ok...so I broke down and purchased membership. When I'm winning is when the disconnection problem surfaces. Makes me question why I would pay foe a site like this. Feels like someone steps in and pulls the plug on me. What's happening? Please don't tell me it's my internet connection! I have the latest updates. It only happens when I'm winning! Where's Eric when this happens? Who's minding the store here? Disappointed!