Gold membership advertised unlimited lessons but blocks me after four.

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Avatar of snakebaby

Screenshot from my phone on what 'Gold' offers, which I'm grandfathered in on the previous pricing structure.  Note the unlimited lessons:

However after doing four lessons I get blocked by this:

Why am I getting stopped after a few lessons when Gold advertised unlimited lessons?

Avatar of Martin_Stahl
snakebaby wrote:

Screenshot from my phone on what 'Gold' offers, which I'm grandfathered in on the previous pricing structure. Note the unlimited lessons:

However after doing four lessons I get blocked by this:

Why am I getting stopped after a few lessons when Gold advertised unlimited lessons?

You have one of the old plan and it only includes 3 lessons per week.

https://support.chess.com/article/4566-september-1st-plan-changes

When the plans and pricing changed, the old plans kept their original pricing and features.

Avatar of snakebaby

Makes sense

Thank you