https://support.chess.com/article/346-contact-us
Or you could post in the Variants club.
How do I contact Chess.com employees or developers because I'm cheating and they don't know how
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May 24, 2023
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#2
I would really want to contact Chess.com developers or someone that may fix this bug. I tried playing Fog of War in firefox but noticed that the fog was not loading. I thougt maybe it wasn't loading for me and my opponent but then it became obvious that I was the only one capable of seeing the whole board. I thoght it was a temporary glitch and tried playing several times again and even won like 150 points by "cheating" because I could see the whole board and my oponent couldn't. So in the analisis I tried turning on the fog and I finally got the answer which seems to be a coding error. When I clicked on "fog on" an alert came on and said "Fen must contain 14 rows (13 "/"s)." This was a few days ago but it is still going on in my firefox, now in order to not cheat and play the game right I have to play on google chromed, but it is definetly a problem because if someone has the same "problem" as me and does want to cheat, well, it aint cool. So Chess.com please fix this lack of fog "Fen must contain 14 rows (13 "/"s)." problem in Fog of War.
Cheers everyone, and remember Cheating is bad!
Don't be a Hans Nieman.