Hello how do I contact support? I want to request a refund. The help button doesn't work, the chess.com/support page is just a redirect to the homepage and the support.chess.com is just a QnA page.
The Help option in the menu should have a way to open a ticket. You may need to use the back arrow or the buttons at the bottom to get the part to request a refund.
Hello how do I contact support? I want to request a refund. The help button doesn't work, the chess.com/support page is just a redirect to the homepage and the support.chess.com is just a QnA page.
The Help option in the menu should have a way to open a ticket. You may need to use the back arrow or the buttons at the bottom to get the part to request a refund.
Thanks it works now
I let my subscription expire some months ago and now, trying to renew it I am having a problem because I have a new visa card and a different card number. It is stuck on my old card and I cannot get through.
I wrote a comment (above keitox0) and have not received a reply. Is this AI? If it is I should think the response would be almost instantaneous. Please answer.
I wrote a comment (above keitox0) and have not received a reply. Is this AI? If it is I should think the response would be almost instantaneous. Please answer.
The forums are answered by regular members. There should be a link somewhere in the upgrade flow to change the payment method.
If you're having issues with that, contact Support directly using the option in the menu
Hello how do I contact support? I want to request a refund. The help button doesn't work, the chess.com/support page is just a redirect to the homepage and the support.chess.com is just a QnA page.