Nice strawman. I'm not gonna bother with you, since you seem to only be interested in licking the boot and lack any arguments whatsoever.
How to get my chess.com games into chessbase

Hope it can help : https://github.com/CelianB/ChesscomPgnExporter

It is a basic expectation of a frontline chess site to be able to do this, especially when paying fees. There are tech ways in which any pressure of resources can be eased. Queueing is one. Video streaming takes much more.
It has been an issue for years. Come on management, do the right thing by your customers!
Please.
Re "it's not an assumption, it's a hypothesis": For some reason Thesaurus is listing hypothesis as a synonym for assumption:
https://www.thesaurus.com/browse/assumption
Re "backed up by empirical proof (other websites)"
So other websites have empirical data about the motives of the chess.com staff? That's surprising enough, but that they are so trustworthy that there is no doubt is really fascinating.
Re "basic critical thinking"
Let's agree on "basic thinking".