how to report a problem


If it is during a game you can try the Help & Support chat channel in Live; if a mod or staff is available they may be able to assist. If it is with Live in general, then https://support.chess.com/customer/portal/emails/new
If it is during a game you can try the Help & Support chat channel in Live; if a mod or staff is available they may be able to assist. If it is with Live in general, then https://support.chess.com/customer/portal/emails/new