Hyper Bullet Lag

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Avatar of 2012thepro

I was recently playing a tournament of hyper bullet with 10 seconds time.
it was lagging a lot even though my internet connection was absolutely fine.
1 pre move was taking 1 whole second and then it showed i didn't move and lost the game.
why the heck is it that i'm losing games due to time even when i filled the board with pre moves?
why is a single pre move taking like 2 seconds?