How are you playing? Website or app?
I have a problem.
Sort:
It is possible you are getting disconnected. Try reading through the following and if you haven't already, disable Flash for the site.
https://support.chess.com/customer/en/portal/articles/1444918-my-internet-connection-is-fine---why-am-i-getting-disconnects-
Also, if you are not on v3, switching may help.
Game played against [please don't name & shame in the public forums]. It's as if he knew he would win cause although I was having a piece more, in the end I couldn't Play. Moving not possible but time is running of. How can this be? Look at the game. Guy
[Please report concerns to the Support team via Help -> Contact - David]
After 5th turn I can't see what black played.