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I Have not received Daily Chess allotted vacation time (2.5 days) on Dec 15, 2024 and on Jan 1, 2025

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SchriSchri
SchriSchri
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Jan 1, 2025
0
#1

I have requested help through the chat support window without a response.   Please help/advise. 

Martin_Stahl
Martin_Stahl
Moderator
Jan 1, 2025
0
#2
SchriSchri wrote:

I have requested help through the chat support window without a response. Please help/advise.

Did the chat tool say a support agent would contact you?

SchriSchri
SchriSchri
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Jan 1, 2025
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#3

Yes. That was two weeks and two attempts ago. No contact yet.

Thank you.

SchriSchri
SchriSchri
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Jan 14, 2025
0
#4

@Martin_Stahl

Just wanted to check in and inform you that support did contact me and restore the missing the vacation days. All the best for the New Year...