Chess.com

I keep being automatically logged out

SimonNichols

#1 Jul 8, 2013

Whenever I play chess on my girlfriends laptop I am automatically logged out of my account and can't make my moves. This usually happens a number of times before I can take moves. Can anyone shed any light on this for me?
kco

#2 Jul 8, 2013

Clear the cache out, if I remember correctly this should work.
SimonNichols

#3 Jul 8, 2013

Thanks kco I'll give it a try!
kco

#4 Jul 9, 2013

Did it work ?
SimonNichols

#5 Jul 9, 2013

Hi kco, yeah it seems to have done the trick, many thanks!
kco

#6 Jul 9, 2013

Good to hear it that work.
SimonNichols

#7 Jul 11, 2013

Correction - it seems to still be happening. Does anyone have any other ideas?
kco

#8 Jul 11, 2013

Have you submit a ticket to the tech support ?
SimonNichols

#9 Jul 11, 2013

Nope, I'll go ahead and do that... thanks again!
kco

#10 Jul 11, 2013

btw what browser are you using ?
SimonNichols

#11 Jul 12, 2013

I'm using Safari.

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