I paid for gold membership but it still doesn't give me unlimited puzzles
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ptr_AI
Mar 3, 2025
0
#21
Erik-Khl is Sus
Mar 3, 2025
0
#22
hey, I just love puzzles and I do them when I have some time instead of wasting time in social networks
Mar 3, 2025
0
#23
btw I got a response from support this morning hopefully the issue will be solved
Mar 3, 2025
0
#24
justbefair wrote:
You sure seemed to be doing a lot of puzzles. Looks like you did 163 on 2/27.
You have still done 25 on each of the last three days.
I don't understand how you did so many before you bought the membership.
They give trial for a week with unlimited puzzles which has ended so I bought membership which didn't work
Mar 20, 2025
0
#26
Matthew-Cole wrote:
I have the exact same problem as this.
If you're on the iOS app and had previously purchased Gold prior to September 2022 it probably renewed the old plan that didn't include unlimited puzzles (and is cheaper).
You can contact Support using the option in the menu for assistance. I think you can remove/refund within the app and the purchase on the website to get the current gold premium and not the old one