I won a game but it was counted as a loss

hello
I have played a game against this player ( Trofta58 ), I was playing ((( black ))) and I have ((won)) the game
now when i enter the archive to download the game it shows that i (lost) the game !!!!!! and when i open the game page it shows that i was playing white not black !!!!!
my rating before the game was 1652 and after the game it became 1660 but in the game page it shows that my rating after the game became 1654 ( although if I really  lost the game my rating was supposed to decline not to increase by 2 points !!!!! )
also the opposite happened to the other player >>>> his page shows that he won the game

i guess that what happened is after the game the server has switched the sides and made me white and the other player is black and as black has won the game they counted the game as win for him and a loss for me
this is my page https://www.chess.com/member/Mido-Fedo
this is the other player page https://www.chess.com/member/Trofta58
this is the game where the error happened https://www.chess.com/live/game/1954172711

 it is very very important to me that the game is counted as a win for me , so please what should i do to fix that error

thanks

Thanks Martin. I wasn't aware it was timed.

i played a game today (1/03/2023) against ayushahuja, i won the game but when i went to see my stats for the game, it was showing i lost as my time was 0 but that was not during the time of game (https://www.chess.com/game/live/71349903193).