IOS app freezing
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Same issue- very frustrating- any solutions from chess.com please.... i lost a lot games😡😡😡😡
I have the same issue
bcz of this lose many games
Jan 4, 2021
0
#205
same problem, but discovered that when I ask for draws, the connection restores. Don't know if the other player receives the drawing request. I'm using this trick until the problem is fiexed.
And me
Jan 4, 2021
0
#208
Will anything be done to rectify scores/rankings? I’ve been “reporting” the games for which this happened to me by “reporting” the other player and writing in the “other” and comment box.
Same issue with IOS app freezing and losing matches
Jan 4, 2021
0
#212
the app is the LAST TO BE UPDATED AFTER BETA AND LIVE, play is still passing through beta and they're working on it ok jeez
Jan 4, 2021
0
#213
play on the site u can reload have more features and patches and acess beta (if they are still acepting testers which i think they arent)
Jan 4, 2021
0
#214
cmjm wrote:
Happening over and over again. The freeze seems permanent so I have to delete the app and download it again. And to add insult to injury, when I log on with a laptop to report it the "report a bug" feature isn't available.
it is, u just dont know it that well, please stawp, the site is the most feature packed and updated and etc thing, hover over help on the dam corner and click report and just email support
Jan 4, 2021
0
#215
report a bug is meh, support email can mean they adress and respond and help and also give rewards
Server is too weak
Jan 4, 2021
0
#217
weak? u call that weak? over like 20 times amount of things to process and barely like 2 times slower?
Too many people in same time
I change for simple chess (Europe échecs) which work perfectly. Too many game lost for freezing of chess.com
Server and NEVER answer or REPAIR.
Too frustrating
I change for simple chess (Europe échecs) which work perfectly. Too many game lost for freezing of chess.com
Server and NEVER answer or REPAIR.
Too frustrating
Jan 4, 2021
0
#219
Permanently crashing. Truly awful customer experience from a paid up supporter. 0 stars.
bored if this now, how do I get a refund on my subscription?