IOS app freezing

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Avatar of Eddyngoy
This is ridiculous I’m losing points for no reason. Can you please fix the freezing issue please
Avatar of WizardChessBxe3

bored if this now, how do I get a refund on my subscription? 

Avatar of alex200072
Same issue- very frustrating- any solutions from chess.com please.... i lost a lot games😡😡😡😡
Avatar of rishuT

I have the same issue

bcz of this lose many games

Avatar of geraldvoit
Same problem. Please fix asap! Loosing games because of this bug.
Avatar of alexandropulo

same problem, but discovered that when I ask for draws, the connection restores. Don't know if the other player receives the drawing request. I'm using this trick until the problem is fiexed.

Avatar of Andjan18

I have had the same experience as message above

Avatar of EddieRooo
And me
Avatar of emauleon
Will anything be done to rectify scores/rankings? I’ve been “reporting” the games for which this happened to me by “reporting” the other player and writing in the “other” and comment box.
Avatar of bcsks

Same here.

Avatar of neoplasma24
Same issue with IOS app freezing and losing matches
Avatar of duntcare

look, read the other threads, and use the friggen SITE

Avatar of duntcare

the app is the LAST TO BE UPDATED AFTER BETA AND LIVE, play is still passing through beta and they're working on it ok jeez

Avatar of duntcare

play on the site u can reload have more features and patches and acess beta (if they are still acepting testers which i think they arent) 

Avatar of duntcare
cmjm wrote:

Happening over and over again. The freeze seems permanent so I have to delete the app and download it again. And to add insult to injury, when I log on with a laptop to report it the "report a bug" feature isn't available.

it is, u just dont know it that well, please stawp, the site is the most feature packed and updated and etc thing, hover over help on the dam corner and click report and just email support 

Avatar of duntcare

report a bug is meh, support email can mean they adress and respond and help and also give rewards

Avatar of flasch34
Server is too weak
Avatar of duntcare

weak? u call that weak? over like 20 times amount of things to process and barely like 2 times slower? 

Avatar of flasch34
Too many people in same time
I change for simple chess (Europe échecs) which work perfectly. Too many game lost for freezing of chess.com
Server and NEVER answer or REPAIR.
Too frustrating
Avatar of chrisdpa

Permanently crashing. Truly awful customer experience from a paid up supporter. 0 stars.

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