Updated over a week ago
If you encounter error code RG45 or RP13 when trying to sign in, it means there is a block on either your account or your IP address.
This may occur if you have had an account closed for abuse or Fair Play violations in the past. For more information, please review our site rules and Fair Play rules.
If you are experiencing this error, please contact our support team and provide the IP address you are attempting to connect from, along with any usernames of past accounts, and we will investigate the issue and assist you in resolving it.
I wonder, how my account could be suspended or my IP banned. After exhausting all my options, I came here through my VPN and see that my a/c is intact but my IP banned.
I'm getting an error code RP13. For me, VPN is not an option.
Secondly, I don't understand what my fault is and what did I do badly to get into the red zone.
I also fear for my CC info stored on this website. I wish someone from the admin dept clarify and solve my issue asap.
Thanks,