Is this normal?

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Avatar of BateDimcho

I recently deactivated my account but then changed my mind, thus asking support to bring it back. It has been 21 days without a response. Is it normal for support to take this long?

Avatar of Martin_Stahl
BateDimcho wrote:

I recently deactivated my account but then changed my mind, thus asking support to bring it back. It has been 21 days without a response. Is it normal for support to take this long?

No, that is not normal. Have you checked your spam/junk folders?

Avatar of BateDimcho
Martin_Stahl wrote:
BateDimcho wrote:

I recently deactivated my account but then changed my mind, thus asking support to bring it back. It has been 21 days without a response. Is it normal for support to take this long?

No, that is not normal. Have you checked your spam/junk folders?

Of course. After the first week I wrote a second time, again with no response

Avatar of Martin_Stahl

Would you send me the account name? I can ask about it