So, when will an account be resticted? You give warnings? And what about the guys who wait on opening for the seconds to expire so they don't have to play?
http://support.chess.com/Knowledgebase/Article/View/171/0/fair-play-policy
"On his or her turn, each player has 15-20 seconds to make their first move. If this does not happen, the game will be automatically aborted. This has a negative effect on the Fair-Play record of the player failing to move. (But if you hit Abort, it affects your record! It's best to be patient for a few seconds.)"
So, when will an account be resticted? You give warnings? And what about the guys who wait on opening for the seconds to expire so they don't have to play?