Problems like this can best be communicated to the developers by completing a support ticket here:
https://support.chess.com/customer/portal/emails/new
The more detail you can include when describing your problem the better, as it will help them diagnose it more accurately.
hello, I am having the same issue. for some time I've been able to do 3 lessons a day with gold membership, now it says I've hit my daily limit though I haven't done any lessons in several days. please fix!
same problem here! I sent an email ticket ("report a problem") let's see what they can do. ..
same problem here! I sent an email ticket ("report a problem") let's see what they can do. ..
I think when you have it say this message, it resets the 24 hours, at least for me, as I skipped checking it a day, and the next was able to do a lesson
I think when you have it say this message, it resets the 24 hours, at least for me, as I skipped checking it a day, and the next was able to do a lesson
You're responding to a 4.5 year old forum thread.
They've likely changed the way it works a dozen times since then.
same problem here! I sent an email ticket ("report a problem") let's see what they can do. ..
same problem here
You're responding to a nearly 5 year old thread.
If you're having issues, I'd suggest contact the support team.
Hi, It seems that for around the last week the lessons section of the app days 'daily lessons limit has been reached', it says this all the time despite no lessons having been done. Are any other users experiencing this problem? I've tried uninstalling and reinstalling the app which did not resolve it. How do we let the app developers know that the lessons are currently broken?