live game never fully loads - used to

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jbarnes8

typing on phone please bear with me. using palm pixi to play live game via browser. Everything was working fine and then all of a sudden everytime try to play a game it just says 'loading....'. Does anyone have any ideas? I have not made any changes to my phone. I have logged out, cleared my cache, restarted my phone and still no go.

Patzer24

Try uninstalling and reinstalling the Chess.com application on your phone to see if that will help correct this.

jbarnes8
that's a good suggestion which I will try.... but just to clarify I'm having problems with playing chess in my browser. I can play correspondence chess on my phones app without a problem. I had the chess app installed on my phone before I played any live games. But when I did start playing live both worked fine. Now all of a sudden playing live in my browser doesn't work - no known changes to my phone either. ...but I will try that - thank you