I've noticed that periodically, Chess.com will "tweak" the system. For a few days, my rating will drop 15-20 points if I miss a problem, but it will only increase 5-8 points when I get the correct answer. After 2 or 3 days, things return to normal.
That's to do with problem vs user rating.
Another thing that it might be. The staff at both chesstempo.com and chess.com have a hangup about tactics training rating inflation. Chesstempo only gives partial credit for correct answers to problems that you have "seen before" (I currently get about 15%). However, they deduct the full amount if you miss the problem.
I've noticed that periodically, Chess.com will "tweak" the system. For a few days, my rating will drop 15-20 points if I miss a problem, but it will only increase 5-8 points when I get the correct answer. After 2 or 3 days, things return to normal.