Losing blitz rating because of server disconnect .

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assorola

Good afternoon. I just lost a blitz game at the start because somehow chess.com server stopped working at my turn. I don't know if it was your server , but my internet was OK , I could refresh all pages , kept hearing music at youtube.. when this stuff happens , what can I do?

glockNroll
I guess it was a giant chess.com bug that screwed half of the people playing including you and me at that particular moment
assorola

I see.. well, it almost happened again.. turns out its impossible to play smoothly right now :/

Martin_Stahl
assorola wrote:

Good afternoon. I just lost a blitz game at the start because somehow chess.com server stopped working at my turn. I don't know if it was your server , but my internet was OK , I could refresh all pages , kept hearing music at youtube.. when this stuff happens , what can I do?

 

Just because one site is working does not mean that the path to another isn't having issues and those issues may be unrelated to the site. That said, due to the current situation, the site, and the internet in general, has a lot more traffic than normal so there is likely to be additional lag and potential for disconnects.


There are some things that can be done to minimize problems, but while the increased traffic exists, there is only so much that can really be done.

 

https://support.chess.com/article/213-how-do-i-fix-my-disconnect-lag-issues