Today I was in a totally winning position and the servers went down. Not only did this result in me not getting the elo for winning that game, instead I lost on time. I would appreciate getting my elo points back, especially since I'm trying to seriously go up in rating right now.
You can write to support@chess.com and they may be able to help you.
hello so today i was playing chess.com and was winning by +8 points but then the server went down and i lost 120 elo
hello so today i was playing chess.com and was winning by +8 points but then the server went down and i lost 120 elo
Hmm. I haven't seen anyone else posting about a server crash today.
More likely is that you just lost your connection.
You just joined so your rating is still adjusting rapidly. That will diminish as your rating gets into its proper range.
It happens.
well i was playing then after a few minutes it said "server unavailable" then when i rejoined it auto resigned for me and then I lost 120 elo
I was playing a rapid 10-minute game today and the servers went down and I lost. Is there any way of getting my Elo back or not?
I was playing a rapid 10-minute game today and the servers went down and I lost. Is there any way of getting my Elo back or not?
On a widespread issue like that the site normally issues automated refunds. If you don't see that in a couple of days you can contact Support using the option in the menu
I was playing a rapid 10-minute game today and the servers went down and I lost. Is there any way of getting my Elo back or not?
On a widespread issue like that the site normally issues automated refunds. If you don't see that in a couple of days you can contact Support using the option in the menu
I looked into contacting Chess.com through email but then the only email address I could find was no longer in use. Do you know any other way besides that?
Hi,
It has happenned to me recently, conection goes down ONLY on chess.com, and restablshes afther I "lost". Is this somekind of hack?
Hi,
It has happenned to me recently, conection goes down ONLY on chess.com, and restablshes afther I "lost". Is this somekind of hack?
It is not a hack. Each player connects separately to Chess.com and has no way to interfere with the other player's connection.
Today I was in a totally winning position and the servers went down. Not only did this result in me not getting the elo for winning that game, instead I lost on time. I would appreciate getting my elo points back, especially since I'm trying to seriously go up in rating right now.
https://www.chess.com/analysis/game/live/49977618149