"Member Offline" when I am logged in

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WowThisIsWeird

I tried to play my move of a daily game, but for some reason it didn't load up. I moused over to the "home" button and on the bottom right of the pop-up it showed the 4 bars, only one of them colored. (red) usually this means "Bad connection, high lag" but in this case it said, "Member Offline". But how can I be offline if I am logged in?

GCowie

Good question.  I am, just over the last couple of weeks, getting this repeatedly and very annoyingly.  I am messaging to and fro with other people while trying to get a game started (so clearly online), and it insists I am 'offline'.  Why?  My membership is due to renew in January, so obviously, this will impact my decision whether to renew or not.  Sort it out, please, Chess.com

KashVal

anyone find fix yet?

billiejeansrealchild

it's happening to me today, does anyone know how to fix it?

ProAnas_2004

Truee plz look at it i amsffering now

krajicek1996

i m facing the same issues. Does anyone found the solution ? How to fix it

thanks in advance