Music starts playing?

Sort:
Chaseadore

Recently,  while playing,  and sometime after finishing games,  music will start randomly playing.  This is not my music.....  I am playing the app from my phone,  when I close the app the music stops.   When I reopen the app,  annoyingly the music randomly starts again.  Hoping this can be resolved?  Please help thanks !! 

IsraeliGal

It could be an ad or something like that, that starts playing during the time u have the app open?

Im not sure, never heard of this before. hopefully one of the mods see this.

 

 

Chaseadore
Yes, hopefully I don’t have to find another chess app after playing over 50,000 games in 5 years. The music is very annoying.
Chaseadore
Thought I would delete the app and try reinstalling, this worked for about an hour. Now, even as I type this post, I can’t escape the annoying music. How do I turn it off? PLEASE make it stop.
Martin_Stahl
Chaseadore wrote:
Thought I would delete the app and try reinstalling, this worked for about an hour. Now, even as I type this post, I can’t escape the annoying music. How do I turn it off? PLEASE make it stop.

 

The app doesn't include music. It's possible that one of the ads might though. The site doesn't choose the ads.

 

You might open a ticket with support and but they may not be able to determine what ad could be causing it.

https://support.chess.com/collection/343-contact-us