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My moves won't register in games

Markie2k

Whenever I try to start blitz games or bullet, all my games get aborted because chess.com thinks I haven't made  a move. But I have. The clock just keeps running as if I haven't made a move, and then the game aborts. Anyone had same issue? It's been like this for many days now. 

WSama

Are you using the app? What platform is it?

Soniasthetics
Markie2k wrote:

Whenever I try to start blitz games or bullet, all my games get aborted because chess.com thinks I haven't made  a move. But I have. The clock just keeps running as if I haven't made a move, and then the game aborts. Anyone had same issue? It's been like this for many days now. 

It could be your connection. Perhaps when you're trying to move your connection isn't good so by the time the move reaches chess.com servers u have timed out. 

 

However send a ticket to chess.com and get a staff member to help u out it will be quicker than asking help here: https://support.chess.com/article/346-contact-us

Free-de-la-h0ya
Please make sure you network connection is stable,If not Then you would face these issues
DreamRun

I am having this issue. Just wondering if you found a reason or solution?

Markie2k
DreamRun wrote:

I am having this issue. Just wondering if you found a reason or solution?

 

Nope. I used ethernet cable directly into PC and had 100 mbits up/down so should be stable. I moved to a new apartment now, haven't had any trouble so far. 

 

Soniasthetics

There u go, so it was ur connection that was the issue.

 

DreamRun

Thanks