National Master Title

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Avatar of certai

Hello there,

Around a week ago, I applied on chess.com to verify my National Master title. I have received a response from the Titled Support Team asking for more information and have responded to that email. However, I haven't received any response yet. Therefore, I am wondering if there is any other way that I could follow up with them other than email as I am really looking forward to a lifelong diamond membership. 

Avatar of Martin_Stahl
certai wrote:

Hello there,

Around a week ago, I applied on chess.com to verify my National Master title. I have received a response from the Titled Support Team asking for more information and have responded to that email. However, I haven't received any response yet. Therefore, I am wondering if there is any other way that I could follow up with them other than email as I am really looking forward to a lifelong diamond membership.

Did they send any additional emails that you haven't replied to?

Avatar of certai

No they haven't

Avatar of Martin_Stahl

When was the last email they sent?

Avatar of certai

Around 2-3 days ago

Avatar of mikewier

It took about a week for chess.com to process my request for them to recognize my National Master title.

Avatar of certai
mikewier wrote:

It took about a week for chess.com to process my request for them to recognize my National Master title.

It has already been a week though

Avatar of Martin_Stahl
certai wrote:

Around 2-3 days ago

You should have a more recent reply/request. Check your spam folders.

Avatar of certai

Ok, let me take a look

Avatar of certai

Thanks for your help @Martin_Stahl!

Avatar of Falkentyne

Congratulations, @certai !

Avatar of certai

Thank you so much @Falkentyne