No Sound in Live Chess

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Avatar of bigryoung

i can't hear sounds in live chess. i don't hear the beep of a game beginning or the sound of the pieces even though in settings "enable sounds" is checked. i use mozilla firefox. other sounds on my computer work if i were to play a song or something.

Avatar of kohai

When you're playing in live chess, do you have anything else enabled on the computer that uses sound?  like skype or youtube pages?

Normally if  you restart the browser, it should return the sound for you.

Avatar of bigryoung

thanks, i deleted my cookies and stuff and that worked. maybe i disabled sound in the past and it got stuck that way

Avatar of bigryoung

well, once more the sound is not working

Avatar of YooperMan
My sound doesn't work either. Help!
Avatar of szym

Hi YooperMan or Bigryoung I have the same problem. Did either of you get yours working? If so what did you do?

Avatar of kohai
kohai wrote:

When you're playing in live chess, do you have anything else enabled on the computer that uses sound?  like skype or youtube pages?

Normally if  you restart the browser, it should return the sound for you.


Avatar of szym

No I did not and I restarted my browser many times

Avatar of YooperMan

Never did have sound with live chess. Still don't. Help!

Avatar of kohai

Yooperman do you have the latest Flash installed?

which browser and version are you using and on which OS / OSX ?

Avatar of YooperMan

I have the latest Safari on iPad.

Avatar of Simbada

No sound!? This is main factor for my loss of games. We need sound!

Avatar of FrenchMarie

Wow really?  But I have sound on turn-based chess and I still lose.  In fact the only game i've ever won by way of checkmate was live(I was like 2 moves away from checkmate, but my opponent resigned).

Avatar of FrenchMarie

I won a few more games just now because I moved quickly in 1 minute games, it's very pressuring.

Avatar of kohai
YooperMan wrote:

I have the latest Safari on iPad.

http://grab.by/dK7c

Depending on your settings, that switch will (when set to orange) either mute the ringer or lock device orientation (so the screen doesn't rotate when you turn it).

I have confirmed that if you have "Mute" set as the function of this switch, it WILL mute the audio from our videos. For whatever reason, other media (i.e. from YouTube) does still make sounds. Games don't.
Can you check your settings to see if this is the cause of no sounds on your games?
Avatar of ratatouie

kohai i dl\ed the app again n  it works fine but i cannot go to  any help/support forums .

Avatar of kohai

You won't be able too from the app.

The app is for playing online games, live chess, chess videos, tactics trainer and vs computer. 

Avatar of Mr_Mate

MY SOUND DOESNT WORK AND IM USING MAC MINI. I RESET BROWSER, DELETED CACHE AND COOKIES AND SOUND IS ENABLED BUT NOTHING STILL PLEASE HELP??

Avatar of kohai

Which browser?  I just got a mac mini so can test this for you.

Avatar of YooperMan

I use Safari most of the time; sometime FireFox