Not getting email for Email Change verification

I have submitted my new email address 4 times and I never get the email for verification.  Yes I've checked my spam and junk folders.  Actually contacting chess.com is like negotiating an unsolvable labyrinth so I guess I'm posting this here in the hopes that someone from the staff will contact and help me.

I'm sorry you are having such trouble. I'd be glad to help you with this. Will you send me a private message with your new email address or send us a support ticket here: http://support.chess.com/Tickets/Submit

I went to the settings then i went five boxes down and i did not see the chess.com email box...

I have the same exact problem.

1

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have a link to send another "activate account" email for gods sake.  how hard is that.  Impossible to find the answer.