Forums

Not getting email for Email Change verification

Sort:
Avatar of SwordLordMN
SwordLordMN
Dec 2, 2012
0
#1

I have submitted my new email address 4 times and I never get the email for verification.  Yes I've checked my spam and junk folders.  Actually contacting chess.com is like negotiating an unsolvable labyrinth so I guess I'm posting this here in the hopes that someone from the staff will contact and help me.

Avatar of Amelia
Amelia
Dec 2, 2012
0
#2

I'm sorry you are having such trouble. I'd be glad to help you with this. Will you send me a private message with your new email address or send us a support ticket here: http://support.chess.com/Tickets/Submit

Avatar of anshutiger
anshutiger
Feb 18, 2013
0
#3

I went to the settings then i went five boxes down and i did not see the chess.com email box...Undecided

Avatar of BlackbirdBlackbird
BlackbirdBlackbird
Apr 4, 2014
0
#4

I have the same exact problem.

Avatar of ameet112
ameet112
Apr 15, 2014
0
#5

1

Avatar of princessforever2003
princessforever2003
Aug 4, 2014
0
#6

t

Avatar of DSTL2015
DSTL2015
Jan 8, 2015
0
#7

have a link to send another "activate account" email for gods sake.  how hard is that.  Impossible to find the answer.