Online Chess Page Looping Refresh Problem

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jay

How many people have experienced the neverending looping refresh problem when going to your Online Chess page? If you have, or if you experience it again, can you tell me the following:

 

How many current games do you have going?

Can you reproduce the behavior?

When it was doing its crazy refreshing, did you see the "my move" icon at the top right of the chess.com site? (indicating it's your move in a game)

What was the last thing you remember doing in any games before this problem occurred? (made a normal move, made a checkmate move, accepted a draw, resigned, aborted a game, etc)

any help is appreciated on troubleshooting this bug. we've had several reports but have been unable to locate, reproduce or fix this bug up until this point.


Idlesoul
  1. I have had this problem nonstop (for the last few days), both in Firefox 2.0 and IE 7, specifically, when none of my games say 'my move'. I actually think it stops for me when it is 'my move' in any game. It isn't 'my move' now so i'm not 100% certain. Will verify this and get back to you.
  2. I think you can disregard the last move made as irrelevant. I've been playing several games and made myriad types of moves (offered draws, resigned, normal moves, checkmate) and still encountered the problem.
  3. I currently have 4 games going, but have experienced it with as many as 7 games going. I haven't had more than 8 or less than 4 since the problem started showing up.
Hope this helps. Feel free to message me with further questions. (i prolly won't check the post again.)

jay
Well, good news i think! I think I just figured it out once and for all. :)  Sorry to anyone/everyone that experienced this annoying bug. Please post here if you do experience it again.
De-Fermat

Hi,

I know this is an old post, so i hope someone is looking at it!

I'm getting the refresh problem stated above using Safari 5.1.7

It only started happening about 8 days ago... Any help on a fix? It only happens when I try to use the analysis board.

basriavdiu

alo

Nuncle

@De-Fermat: I'm having the exact same problem. Except that sometimes it also extends to the actual game board. My problem began yesterday when I updated my operating system to Mac OSX Snow Leopard, which, in turn, required that I upgrade to Safari 5.1.7.

loyarpi

I have got this problem whit Microsoft Edge on Lumia Phone. When a game finish, the page goes in an infinity refresh state, and I am unable to start another challenge.

loyarpi

Thank you, maybe I'll try.