13685 Players currently online!
Man vs. Machine - good luck!
Turn-based games at any time!
Vote for the best move to win!
Do you have what it takes?
Backgammon, Yatzy, and more!
Sharpen your tactical vision!
Get advice and game insights!
Learn from top players & pros!
View millions of master games!
Your virtual chess coach!
Perfect your opening moves!
Test your skills vs. computer!
Find the right private coach!
Can you solve it each day?
Bring it all together!
Beginners, start here!
Make friends & play team games!
News from the world of chess!
Search all Chess.com members!
Find local clubs & events!
Who's the best of your friends?
Read what members are saying!
I keep losing matches where i move and the timer runs down, thinking my opp has abandoned, and then I lose. They have moved and the move hasn't registered. Does not matter if I refresh the board. sam happens on the android app. i just forked out for a platinum membership and so this is really annoying me. It's happened 4 times noew, all whilst in winning positions and cost me points. Seriously unhappy.
On your computer, how often do you clear your cached files and cookies, and on the Android, have you tried uninstalling and re-installing the app?
Yes, I've tried reinstalling. Still does it. On the computer it does it on shut down. It's a uni PC so it gets wiped every log off.
Thank you. What else is going on in the background when you are playing. Does it happen if you only have Live Chess open?
I just re-installed and tried playing twice. Happened both times, the last time it told me I somehow won by checkmate but lost points.
I saw the same issue recently on my iOS device during a Live Chess game. My iPad thought it was my opponent's move, and showed his clock running. A few minutes later, he sent me a "are you going to move or leave?" message. Nothing I could do would make the app realize it was my turn, and I eventually lost on time.
I haven't tried to reproduce the issue since, but I could give it a try or provide additional information if it helps with diagnosis.
I do not have to set up special circumstances, it is almost the norm rather than the exception. I started playing 5+2 instead of 2+1 because I can jog its memory if I am reviewing moves as it updates, this usually takes 15-45 secs. This is a really annoying way to play and puts me at a disadvantage in almost every game. Plus it prevents me from playing on the go as I must commit 15 mins or so to a game. It's almost enough to ask for a pro-rated refund over, I have nearly destroyed an expensive phone over it a few times.
Hi, yes it happens irregardless of whether I have any other apps open on Android or, now, when playing on desktop using Chrome. The only solution I have found on the weekend is too log off with one device and log on with another. Which, while effective, is not practical.
Ah, previously are you logged on on all devices simultaneously? Are you seeing the 'Another Login Detected' pop up notice?
Grandmasters should play more with amateurs not themselves
by 0110001101101000 4 minutes ago
8/30/2016 - Winning Clean
by BryanCFB 10 minutes ago
What People Do When They Loose
by Lasker1900 10 minutes ago
can in this chass app play a blind persons using voice over
by notmtwain 18 minutes ago
Solid Slav: How could I have broken it down?
by CrimsonKnight7 18 minutes ago
How To Reassess Your Chess 4th Edition
by 1stKnight619 19 minutes ago
First, thank you! Then, one small suggestion.
by bunicula 21 minutes ago
making requests to your opponent
by Jajakilroy 22 minutes ago
by Longshot1710 30 minutes ago
mate in two #7
by camilodelgado 35 minutes ago
Why Join | Chess Topics |
Help & Support |
© 2016 Chess.com
• Chess - English
Try the new Chess.com!
We are working hard to make Chess.com available in over 70 languages. Check back over the year as we develop the technology to add more, and we will try our best to notify you when your language is ready for translating!