Page has become unresponsive

Sort:
Avatar of whiteknight1968

I got this message in my last game and lost somehow

Same message today doing a puzzle

As far as I can see, no internet/connection issue

What is causing this?

Avatar of Martin_Stahl
whiteknight1968 wrote:

I got this message in my last game and lost somehow

Same message today doing a puzzle

As far as I can see, no internet/connection issue

What is causing this?

You might try clearing your browser cache and see if that helps.

Avatar of whiteknight1968

I cleared my browser history

Same issue this morning. 51 moves in, game freezes, both clocks stop, page unresponsive and I have lost by abandonment????

Avatar of Martin_Stahl
whiteknight1968 wrote:

I cleared my browser history

Same issue this morning. 51 moves in, game freezes, both clocks stop, page unresponsive and I have lost by abandonment????

These articles have information on minimizing connection issues.

https://support.chess.com/en/articles/8652402-how-can-i-optimize-my-online-chess-performance

https://support.chess.com/en/articles/8584209-how-do-i-fix-my-disconnect-lag-issues

Avatar of Guest5441281951
Please Sign Up to comment.

If you need help, please contact our Help and Support team.