Player vacations lasting forever

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DrumstickChippopotamus

I do not understand why it says my opponent has been on vacation for 2 weeks, and this never changes.  I feel like he has been on vacation for 2 months, why doesn't it update?

There doesn't seem to be a way to contact support about this.

thedelcai

Yeah, I see your game started March 6. That's pretty bad. I like the idea of vacation time but it can be abused, no doubt.

https://support.chess.com/en/articles/8609526-what-is-vacation-abuse

https://www.chess.com/forum/view/general/what-can-i-do-if-someone-is-abusing-vacation-time

DrumstickChippopotamus

Thanks, I tried to report it, but when I click on SUBMIT my screen just refreshes and nothing happens, not sure if that even worked.

thedelcai

hmm

Martin_Stahl

Your opponent probably had 2+ months of available vacation time and now only has 2 weeks left. They'll get added time on the 15th, so if they don't move in a little over two weeks, you'll win on time.

DrumstickChippopotamus

It doesn't fully make sense, it said "2 weeks" for a very long time, and now it says "14 days". Seems like the vacation timer is stuck, but I guess we'll see what happens.