Playing using Chrome

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x-9714588166

I can't seem to play when I'm using chrome. The board is grey and it doesn't show any games I try to watch or play. On the rare occasion that it does work, I'm afraid to move the pieces because when I grab them they instantly go to the bottom of the board and it doesn't look like the move will register so I resign. I can play using internet explorer but I want to play in chrome. Is there a solution? Everything seem to be up to date?

jaclyn

Any plugins or extensions on Chrome?

x-9714588166

Not that I am aware of. Would I need to download a plugin or extension to fix this problem? This has been going on for about a year by the way. It's why I stopped playing on this site but I would like to start up again. 

Cravingollie

hmm intersting , i only use chrome and everythings fine, maybe you can try deleting chrome and reinstalling?

jaclyn

@AUMIII- Not dowload plugins, the opposite :) typically when we see problems with display like you've described they're caused by plugins or security software. Try going to this web address in Chrome chrome://extensions/ , and then make sure there isn't anything listed there. If there is anything listed, try disabling it. 

x-9714588166

Thanks jac1yn! Apparently something called fast save 1.1 was messing thinks up I think. I trashed it and I was able to play and view games normally. It's amazing that something that took a minute to look up and get rid of has prevented me from playing this long. Things seem to be working normally for now. Thank!

jaclyn

Glad to hear its working again :)