ClayPins wrote:
Posted a support ticket about a week ago and still have no reply in my email inbox. Have added the site email as a contact and have done obvious stuff such as check my spam box. The site says they will try to get back to you in 24 hours. Do they normally take this long. Please help mods!!
I've seen some comments about it taking a while for support tickets. Not sure if it a normal thing or not as I haven't had to open one in some time. Is it something someone that isn't staff might be able to help with?
Posted a support ticket about a week ago and still have no reply in my email inbox. Have added the site email as a contact and have done obvious stuff such as check my spam box. The site says they will try to get back to you in 24 hours. Do they normally take this long. Please help mods!!