Premium Membership Gone!

r2r-02020
My premium membership is valid until March 2020. This morning I received a message from Chess.com that my membership is no longer valid and I need to upgrade.

I just sent a complaint email to Chess.com support to look into this. It looks to me that this could be a glitch in their system.

Has anyone have the same experience?
RonaldJosephCote

  I think if it was a glitch......it would be happening to more than 1 person.  A mistake probably, but not a glitch.

r2r-02020
Chess.com just reinstated my premium membership. Many thanks!
RonaldJosephCote

   That will be $327.50. angry.png

nikola_stojsin

I apparently have the same problem as r2r-02020. Can you please help? 

jdcannon

Glad we got that resolved for you.