Premove isn't working on app

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Avatar of elsamuh

I have premove activated in livechess settings but it isn't working on the app. How can I fix it?

- premove settings activated (livechess)

- I have tried: reintalling app, cleaning app cache, using app on another device l, etc.

It's been months with this issue. It's unplayable without premove.

Avatar of elsamuh

I've also tried the support, but the chat bot is a bad joke, with all respect.

Avatar of Martin_Stahl
elsamuh wrote:

I have premove activated in livechess settings but it isn't working on the app. How can I fix it?

- premove settings activated (livechess)

- I have tried: reintalling app, cleaning app cache, using app on another device l, etc.

It's been months with this issue. It's unplayable without premove.

The setting on the app is enabled?

What is your app type and version?

Avatar of elsamuh

There's no premove settings on the android app, just in live chess.

I'm using playstore latest version.

Avatar of Martin_Stahl
elsamuh wrote:

There's no premove settings on the android app, just in live chess.

I'm using playstore latest version.

Exactly what version?

The setting is under More > Settings > Play > Live Games

The setting location has changed over the versions but I have never seen it missing