Pretty Urgent! Error 2777

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LeventK11111111

I tried to buy a membership, and error 2777 occurred. What should I do?

aniloztuk42

???

LeventK11111111
batuwannn yazdı:

para yatırıldıysa alması zor yabancı şirket epostayla ulaşmaya çaışın hocam

Yatırmadım yatırmaya çalışıyorum

LeventK11111111
theendgame3 yazdı:

try and find a moderator online now and see if they can help

Thanks happy.png

FaZe_Ninja2

Yeah they should fix it

Martin_Stahl
Levent_Acemi wrote:

I tried to buy a membership, and error 2777 occurred. What should I do?

 

Your payment source has to support recurring/subscription payments. If it does, you should open a ticket with support:

https://support.chess.com/collection/343-contact-us

LeventK11111111
Martin_Stahl yazdı:
Levent_Acemi wrote:

I tried to buy a membership, and error 2777 occurred. What should I do?

 

Your payment source has to support recurring/subscription payments. If it does, you should open a ticket with support:

https://support.chess.com/collection/343-contact-us

Thanks thumbup.png

StumpyBlitzer
khanh291012 wrote:

Help me please

Hi, 

What's your issue that you  need help with please? 

Jawad_K-Daniel_B

Error 2777 occurred when I tried to buy a platinum membership. Please Help.

Martin_Stahl
jawadjja wrote:

Error 2777 occurred when I tried to buy a platinum membership. Please Help.

As mentioned in the other posts, you'll need to contact support directly.

https://support.chess.com/article/346-contact-us

PacosMosisX
jawadjja escribió:

Error 2777 occurred when I tried to buy a platinum membership. Please Help.

Same problem here, I just send a ticket for help, but I have a question. You made the payment with a credit card or paypal?

Ali_Ergun

bu niye oluyor bilen var mı?

rofex92

estoy en la misma.. no puedo pagar, error 2777

Atsege

bendede aynı hatayı verdi

DamilolaOmomowo_Master

Good day, please I have been experiencing error 2777, how can I solve it please?

I am trying to register platinum for some of my children, it worked for 3 children but has been giving me error 2777.

Martin_Stahl
DamilolaOmomowo_Master wrote:

Good day, please I have been experiencing error 2777, how can I solve it please?

I am trying to register platinum for some of my children, it worked for 3 children but has been giving me error 2777.

You should use the Help option in the menu to contact support directly

DamilolaOmomowo_Master
Martin_Stahl wrote: DamilolaOmomowo_Master wrote:

Good day, please I have been experiencing error 2777, how can I solve it please?

I am trying to register platinum for some of my children, it worked for 3 children but has been giving me error 2777.

You should use the Help option in the menu to contact support directly

Yes I have contacted them but it seems that they delay in response and have not answered my request. Any ideas on how to solve this error?

Martin_Stahl
DamilolaOmomowo_Master wrote:
Martin_Stahl wrote: DamilolaOmomowo_Master wrote:

Yes I have contacted them but it seems that they delay in response and have not answered my request. Any ideas on how to solve this error?

You'll need to wait until they respond or use a different payment method.

Manii31
DamilolaOmomowo_Master wrote:
Martin_Stahl wrote: DamilolaOmomowo_Master wrote:

Good day, please I have been experiencing error 2777, how can I solve it please?

I am trying to register platinum for some of my children, it worked for 3 children but has been giving me error 2777.

You should use the Help option in the menu to contact support directly

Yes I have contacted them but it seems that they delay in response and have not answered my request. Any ideas on how to solve this error?

same is happening with me.. im trying to buy platinum membership but its showing error 2777.. and the chesscom support team is of no use.. they aren't responding.. idk what should i do..

Martin_Stahl
Manii31 wrote:

same is happening with me.. im trying to buy platinum membership but its showing error 2777.. and the chesscom support team is of no use.. they aren't responding.. idk what should i do..

If you opened a ticket, it can take 1-5 days to get a response but will likely be more quickly.