Resolved: Problem upgrading my account - Chess Forums

fr0sch

Apr 12, 2012

0

#1

Hi,

i'd like to purchase a Diamond Account Upgrade, using PayPal as payment method.

If I choose the corresponding options, I am redirected to paypal, asking me to log in to my paypal account. As soon as I do, it tells me that the request can't be processed and that I should go back to chess.com and select another option.

What can I do about that?

Regards,

fr0sch

Edit: It doesn't work for other account options (gold, platinum, monthly payment) as well.

overrated10

Apr 12, 2012

0

#2

Have you tried more that one browser?

furtiveking

Apr 12, 2012

0

#3

Also, I'd use the Help and SUpport link at the bottom of the page and contact staff. They are helpful.