ran out of time??

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Checkm_9
so i have 1 minute left and he has 0.03 seconds left. i move my pawn at 2 seconds but it says i ran out of time??? it even shows before the game ends that i moved my pawn yet i still lost. there is no way someone can move anything in 0.03 seconds. i have pictures for proof
VintagePawn

You were disconnwcted and the server never received your move.  You can see that the move was never received by looking at the archive, which shows the last move being made by your opponent.

 

Also, moves can be made that quickly, or faster, without premoves and premoves happen in 0.1 seconds.

Checkm_9
he had 0.03 seconds not 0.3
Checkm_9
i have a picture if you want it
Checkm_9
of me moving my pawn
VintagePawn

The server shows your opponent had 0.3 seconds.

 

The client clocks are not official; the server keeps the official times and sends the correct times for the client to update when each move is trasmitted to the other player.

 

Also, a move made in the client is not completed until received by the server. If the server does not receive the move in time, it does not count.

VintagePawn

https://support.chess.com/customer/en/portal/articles/1444918-my-internet-connection-is-fine---why-am-i-getting-disconnects-

 

https://www.chess.com/blog/News/how-to-adjust-your-live-chess-connection

 

Those links have information that can limit disconnect issues.