Recent lag, reconnecting after every move getting only 1 slash next to country

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Harsh_Kedia1

hi,

recently i have been facing a lot of lag since 2-3 days. i m getting very high ping and have seen this being faced by all my friends and even international players .
everyone s only getting 1-2 at most slashesh next to country sign
i make a move but after a min or 2 it appears
as i make my move it says reconnecting
as i open chess com it says taking longer than usaul 
it takes a lot of time to make a challenge also

pls help me i love chess com this is no hate towards the website 
Pls upvote if u experience the same 
thanks

Martin_Stahl
Harsh_Kedia1 wrote:

hi,

recently i have been facing a lot of lag since 2-3 days. i m getting very high ping and have seen this being faced by all my friends and even international players .
everyone s only getting 1-2 at most slashesh next to country sign
i make a move but after a min or 2 it appears
as i make my move it says reconnecting
as i open chess com it says taking longer than usaul 
it takes a lot of time to make a challenge also

pls help me i love chess com this is no hate towards the website 
Pls upvote if u experience the same 
thanks

 

You can try the information in the following:

https://support.chess.com/article/213-how-do-i-fix-my-disconnect-lag-issues