Matthewc1172 wrote:
Hi, I had a free trial for 7 days and it ended early without notice by 7 hours. It charged me for a year of diamond membership but I clicked the month diamond membership if charged afterwards. I submitted a refund and a contact chess member form already. How many days will it take for the full refund? Is there anything I need to do also?
You don't need to do anything else. Support has been getting a lot of tickets, so it could take a few days for them to get back with you.
Hi, I had a free trial for 7 days and it ended early without notice by 7 hours. It charged me for a year of diamond membership but I clicked the month diamond membership if charged afterwards. I submitted a refund and a contact chess member form already. How many days will it take for the full refund? Is there anything I need to do also?