Report bug

Sort:
Avatar of Martin_Stahl
laurentiumacovei wrote:

why is this a stalemate?

That isn't. But that's also not a position in a game that completed with that position and was ended as stalemate

Avatar of T1Avenger
Martin_Stahl wrote:
T1Avenger wrote:

I was trying to report this issue in the bug report chat bot, but instead it's just saying "Oh you're talking about puzzles????!?!?!?!!! WHAT A GREAT WAY TO IMPROVE!!!" Sooo that's not helping

Pretty much the issue I'm facing right now is that I have a really high puzzle rating (I was 4000 but reset my rating to see if it would resolve this bug, it did not) and what's happening is that I'm just... Not getting puzzles rated past 1600, even though I'm currently 3200. I reset the rating to 800 on saturday and have done 930 puzzles since then, and I've only received 2 puzzles rated above 1600, both in the 2200 group, which is still quite low for 3200. I don't quite understand this issue but even raising the difficulty setting doesn't do anything. This bug allows for a lot of rating farming for the lucky (or, unlucky) people that have it and I wanted to know if anyone has a way to fix it as it's quite unfair and is unbalancing a lot. One more note, this is also making lower rated people go down even more, as even at 800 I was still playing 1300-1600 rated puzzles.

Here's a screenshot with a couple examples of what's going on, the bottom puzzle there was actually proper for some reason.

The site is in the process of updating the puzzle system. All puzzles have been re-rated on the backend and the puzzle selection algorithm is using the updated ratings. However, the UI is still showing the old ones.

There's work being done to show the updated ratings in the UI

As part of using the new ratings, the site also added a puzzle Difficulty setting. You might try changing to Hard or Extra Hard which may improve selection somewhat.

Until all changes are complete, the puzzle selection may look similar to that.

i appreciate the help, just saw this

Avatar of CapnChill5

Game Review stops working every time I try to analyze a different move.

Avatar of Nashville415

It says i got checkmated even though i don’t

Avatar of MOSSGAMER1

I'm confused did they change how puzzle rating work or. for people who didn't notice my elo went from 2100 to 1700 without doing any puzzles

Avatar of Martin_Stahl
MOSSGAMER1 wrote:

I'm confused did they change how puzzle rating work or. for people who didn't notice my elo went from 2100 to 1700 without doing any puzzles

https://www.chess.com/news/view/announcing-new-puzzles-rating-system

Avatar of rode11600

Bonjour problème de pion passé qui se fait mangé par le pion

Avatar of Martin_Stahl
rode11600 wrote:

Bonjour problème de pion passé qui se fait mangé par le pion

https://support.chess.com/en/articles/8557558-what-is-en-passant-it-s-not-an-illegal-pawn-move

Avatar of gundolf101

The graph for the rating seems to be broken. How do I attach a screenshot highlighting the same?

Avatar of Martin_Stahl
gundolf101 wrote:

The graph for the rating seems to be broken. How do I attach a screenshot highlighting the same?

You have to use a browser

Avatar of AKUMARJA

My last game was so annoying that I was winning the game but suddenly massage of abandment appears and I loss what [removed -- MS] is happening here many times this shot happened and without doing anything I lost the matches so fix bugs ASAP otherwise I can tolerate this shot in future 🤬🤬🤬🤬🤬🤬🤬

Avatar of Martin_Stahl
AKUMARJA wrote:

My last game was so annoying that I was winning the game but suddenly massage of abandment appears and I loss what [removed -- MS] is happening here many times this shot happened and without doing anything I lost the matches so fix bugs ASAP otherwise I can tolerate this shot in future 🤬🤬🤬🤬🤬🤬🤬

A lot of different things can cause disconnects.

You might look at the following articles for suggestions to minimize connection problems.

https://support.chess.com/en/articles/8652402-how-can-i-optimize-my-online-chess-performance

https://support.chess.com/en/articles/8584209-how-do-i-fix-my-disconnect-lag-issues

Avatar of vednu

In levy vs world, I voted resign. I wanted to see the votes but it is telling me that if i want to see the votes i need to vote first. Then, I tried voting it said i have already voted.

Avatar of Joaquimcrocco2014
When i play a normal match it works but when i try to play a tournament it doesnt work
Avatar of ChristopherC_T
datex2 wrote:

why is this a stalemate?

that's checkmate, because the white king is being checked and it has no other safe squares to go left

Avatar of DoubtfulLock
Hi!

I don’t know if i’m in the good location to report a bug i have often when i do a tournament swiss format.

Some of my games doesn’t launch on my iphone’s app.

I wait and i se after i lost without moving one piece. You see my frustration!

Thanks by advance to look at this problem! Or send an email to support@chess.com.
Avatar of DoubtfulLock
Martin_Stahl wrote:

T1Avenger wrote:

I was trying to report this issue in the bug report chat bot, but instead it's just saying "Oh you're talking about puzzles????!?!?!?!!! WHAT A GREAT WAY TO IMPROVE!!!" Sooo that's not helping
Pretty much the issue I'm facing right now is that I have a really high puzzle rating (I was 4000 but reset my rating to see if it would resolve this bug, it did not) and what's happening is that I'm just... Not getting puzzles rated past 1600, even though I'm currently 3200. I reset the rating to 800 on saturday and have done 930 puzzles since then, and I've only received 2 puzzles rated above 1600, both in the 2200 group, which is still quite low for 3200. I don't quite understand this issue but even raising the difficulty setting doesn't do anything. This bug allows for a lot of rating farming for the lucky (or, unlucky) people that have it and I wanted to know if anyone has a way to fix it as it's quite unfair and is unbalancing a lot. One more note, this is also making lower rated people go down even more, as even at 800 I was still playing 1300-1600 rated puzzles.
Here's a screenshot with a couple examples of what's going on, the bottom puzzle there was actually proper for some reason.


The site is in the process of updating the puzzle system. All puzzles have been re-rated on the backend and the puzzle selection algorithm is using the updated ratings. However, the UI is still showing the old ones.
There's work being don... okay so this is confusing 🫤
Avatar of DoubtfulLock
Ok now that you are saying
Avatar of DoubtfulLock
why is this a stalemate?
Avatar of destroking47

Hi guys. I did a the game did not count it .it was other player stayed a while thinking about it and then he resigned.