Just send a ticket, and hopefully you will receive a reply soon.
http://support.chess.com/index.php?_m=tickets&_a=submit
Other then that, just hope for a staff to see this post.
Maybe its your eyes :P., the background of this site is different then any other site and maybe this hurts your eyes somehow.. :P
Ever since chess.com upgraded, I've noticed that sometimes after the page finished loading, the page will zoom out a little then get blurry.
This affects my playing ability because it is hard to distinguish a knight from a bishop. I'll note that this only happens on chess.com.
how do I fix this?