Seeks Not Working?

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Avatar of TurriculaChess
I've tried several times to start a new Daily game this evening and nothing is happening. Is this a known issue?
Avatar of Martin_Stahl
TurriculaChess wrote:
I've tried several times to start a new Daily game this evening and nothing is happening. Is this a known issue?


What exactly happens when you try?

Avatar of TurriculaChess

They just sit under my Daily games as in the screenshot below. It usually takes just a few seconds from when I set up a new Daily game for it to start...  this has been hours  frustrated

Avatar of robertbrandywine

I'm having the same problem.

Avatar of Martin_Stahl
TurriculaChess wrote:

They just sit under my Daily games as in the screenshot below. It usually takes just a few seconds from when I set up a new Daily game for it to start...  this has been hours 

 

That means no one has accepted them and there were no compatible seeks already waiting to be paired.

Avatar of ubu-noir

No, there really seems to be an issue. I cancelled my unaccepted outgoing challenges made 4 hours ago, created new ones, and found opponents immediately. Then I created 2 further challenges, and the issue persists.

Avatar of Martin_Stahl

I won't say there absolutely isn't an issue, but there are a lot of open seeks out there and I know they stay in the pending state if there's not a compatible one when the seek is created.

Avatar of robertbrandywine

Okay, then why, after years of having my seeks matched within a couple of minutes am I now having to wait almost 24 hours and still no match?  It seems improbable.

Avatar of TurriculaChess

Yeah, there's definitely an issue. If I open up 5 seeks, one will go through as normal (basically instantaneously) and the others will sit pending forever.

Avatar of Martin_Stahl

I'm asking staff about it, just in case there could have been a bug introduced. I will say that number of open seeks does seem high.

Avatar of jeomst

Hey,

i had same issue last couple of days. Clearing browser cache and cookies fixed the problem for me.

Avatar of Martin_Stahl

Yeah, it is an issue staff are looking into

Avatar of Martin_Stahl

I think this has been fixed, though it may take a little time for old seeks to get auto-paired when new ones come in.